Ofcom is the regulator for the communications companies we use and depend on on daily basis.
The watchdog ensures individuals get the perfect out of their broadband, house telephone and cellular companies, and screens TV and radio.
Ofcom handles most content material on tv, radio and video on demand companies, together with the BBC. Nevertheless, in case your grievance is about one thing you noticed or heard on a BBC programme, you could have to make a grievance to the BBC first.
The principles for tv and radio packages are laid down within the Broadcasting Code.
The principles within the Broadcast Code additionally apply to the BBC iPlayer.
This Broadcast Code is the rule e book that broadcasters should comply with and covers quite a lot of areas together with; defending these underneath the age of 18, defending the general public from dangerous and/or offensive materials and making certain that information, in no matter kind, is reported with due accuracy and introduced with due impartiality.
The general public could make a grievance to Ofcom in the event that they consider a breach of the Broadcasting Code has been made.
Each time Ofcom receives a grievance from a viewer or listener, they evaluation it to see if additional investigation is required.
If Ofcom decides to open an investigation, they are going to embody the matter in an inventory of recent investigations printed within the Broadcast and On Demand Bulletin.
An investigation is a proper course of that may take a while relying on the complexity of the problems concerned.
Ofcom may launch investigations within the absence of a viewer or listener grievance.
